The interview process was a fair amount of time with the right amount of people - to get a good sense of both whether I was a good fit, but also whether it was a good fit for me
Interview questions [1]
Question 1
Talk about a situation where you have had to have difficult conversations with stakeholders
Phone screening, then an in-person interview with a group of managers; it was pretty quick to get a response back after that. They asked very standard-fare CS questions, nothing out of the ordinary, and did not mind if someone did not have incoming technical expertise.
Interview questions [1]
Question 1
They asked about a time in which a customer was unhappy / dissatisfied and what I did to mitigate that.
Did an introductory interview then four separate interviews with people on the team. Process only took a little over two hours total and was straight to the point. Overall good interview process
Interview questions [1]
Question 1
What would you say is the biggest challenge favoring our industry right now?