Candidates applying for Customer Advisor roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 15 days.
Common stages of the interview process at Concentrix as a Customer Advisor according to 2 Glassdoor interviews include:
Phone interview: 33%
Personality test: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Concentrix (Portugal)
Interview
The interview was very nice, typical interview question, after they schedule a RolePlay call, where someone pretend to be a customer and you need to solve it. After that, I received an offer.
Interview questions [1]
Question 1
Describe a difficult situation with a customer and how did you solved it
I applied through college or university. I interviewed at Concentrix (Yogyakarta, Yogyakarta)
Interview
It’s great! I can explain well while the interviewee asking me related to the how I expected to the job that I applied. Thank you for the experience. I am happy because the feedback was positive.
Interview questions [1]
Question 1
Berapa ekspektasi gaji perbulan yang Anda inginkan?
The interview was an online chat with a bot. The bot asks questions and you type the answers in. It did not seem legit because the bot evaluates your responses but the companies response to your answers have nothing to do with the job.
Interview questions [1]
Question 1
What was a time you helped someone in need? (paraphrased)