Concentrix reviews

3.9

76% would recommend to a friend

(44,705 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.7 stars).

Reviews by job title

45K reviews
1.0
Jun 12, 2026
Recommend
Business Outlook

Pros

Learned a lot while I was there. Steep learning curve. Improved my communication skills.

Cons

Terrible work life balance, barely any support given, you’re left to deal with irate, rude & hostile customers all on your own. Managers couldn’t care less. Constanly told to keep call time low but also be really chatty to customers. Strange paradox as being chatty to cxs will increase call time? Had a horrible manager who didn’t care about anything other than metrics & mothing was ever good enough for her.

4.0
Jun 11, 2026
Recommend
Business Outlook

Pros

The compensation and benefits are good and quite competitive, especially considering the current market situation.

Cons

Internal growth paths are highly limited, and both vertical and lateral movements within the company are slow. Promotion opportunities frequently favor external hiring over nurturing, upskilling, and retaining existing internal talent.

Viewing 1 - 3 of 44,705 Reviews

Glassdoor has 57,427 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.