Is Concentrix a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Concentrix have rated their employer with 3.5 out of 5 stars in 596 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Technical Support Engineer Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Concentrix .

Does Concentrix pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Concentrix with 3.3 out of 5 stars based on 596 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries and benefits at Concentrix .

How happy are Technical Support Engineer professionals working at Concentrix?

62% of Technical Support Engineer employees at Concentrix would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Technical Support Engineer professionals have also rated Concentrix with a 3.1 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5489) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1435) , Customer Service Representative (CSR) (1284) , Advisor (962) , Customer Service Agent (748) , Customer Service (642) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"it is good for work from home" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1150 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 908 reviews)); "Good environment and security services is good" ((in 852 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2943 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2053 reviews)); "Low pay and quite stressful" ((in 1211 reviews)); "Extended working hours" ((in 335 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

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Concentrix

Concentrix Technical Support Engineer reviews

3.5

62% would recommend to a friend

(596 total reviews)

Chris Caldwell

67% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Career opportunities

3.3

Culture & values

3.3

Compensation and benefits

3.1

Work/Life balance

3.0

Senior management

Technical Support Engineer employees have rated Concentrix with 3.5 out of 5 stars, based on 596 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Tecnologia da informação industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

596 reviews

4.0

Jun 10, 2026

Valuable corporate experience for career starters

Technical support engineer

Recommend

Business Outlook

Pros

For professionals starting their careers or transitioning industries, it can provide valuable corporate experience.

Cons

Nothing , it is a good company

5.0

Jun 10, 2026

Supportive management and great work environment

Technical support engineer

Recommend

Business Outlook

Pros

Amazing work environment, comfortable shift timings, supportive management

Cons

Nothing as of now, everything is smooth

5.0

Jun 10, 2026

Great work culture and supportive managers

Technical support engineer

Recommend

Business Outlook

Pros

Great work culture Good work-life balance Good Managers

Cons

None that I can think of

Viewing 1 - 3 of 596 Reviews

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Concentrix Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

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Valuable corporate experience for career starters

Supportive management and great work environment

Great work culture and supportive managers

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