I applied in-person. The process took 2 days. I interviewed at Concentrix (Auckland, ) in Mar 2018
Interview
There are about a total of 15 situation questions. Everything went smoothly, however, I do not receive any offer after 2 days. There is also another role play. We need to answer the phone like in a real call centre. The situation was provided to us 5 mintues prior to the role play.
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.