Agente De Atendimento applicants have rated the interview process at Concentrix with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 72% positive. This is according to Glassdoor user ratings.
Candidates applying for Agente De Atendimento roles take an average of 20 days to get hired, when considering 117 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 15 days.
Common stages of the interview process at Concentrix as a Agente De Atendimento according to 117 Glassdoor interviews include:
Presentation: 19%
One on one interview: 13%
Skills test: 12%
Phone interview: 12%
Personality test: 11%
Group panel interview: 11%
Background check: 9%
IQ intelligence test: 8%
Other: 4%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Concentrix (São Paulo, SP) in Mar 2020
Interview
Primeiro você faz prova escrita, dinâmica e entrevista com RH.
Durante a avaliação escrita são diversos exercícios lógicos, português e matemática e descer como você resolveria um problema específico. Caso você passe nessa fase você precisa resolver um caso de um cliente e apresentar a solução na hora, se você for aprovado, você faz entrevista com RH onde te perguntam sobre sua localidade e experiências anteriores.
Was easy, the acquisition teams will guide you through everything. You need to be there early, so that you can be done earlier, and if you fail your final interview you can be interviewed again for a different acount
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths