Customer Service Representative applicants have rated the interview process at Concentrix with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 72.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 20 days to get hired, when considering 117 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 15 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 117 Glassdoor interviews include:
Presentation: 19%
One on one interview: 13%
Skills test: 12%
Phone interview: 12%
Personality test: 11%
Group panel interview: 11%
Background check: 9%
IQ intelligence test: 8%
Other: 4%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
They went out on the street to hire people... And that was for a government project with highly sensitive information to handle.
Minimum wage and shifts were ridiculous. Like why work at 6am on Sunday, or finish at 11 or midnight... No concept of weekends for many. No 9-5 for many. Aye right it's a bad one
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.