I applied online. The process took 2 weeks. I interviewed at Concentrix (Belfast, Irlanda do Norte) in Jan 2020
Interview
Standard customer service questions, and then some questions around previous experience and transferrable skills it's what you would expect for a customer care call centre position. Depending on what role you apply for they may do a practice call to check your skills and perhaps a tech fluency test but nothing too stressful
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
