Epic Technical Services Problem Solver interview questions

You are asked to read a sheet of paper detailing 3 separate problems that have come up over the weekend, and are asked how you would parse out your time and resources in order to resolve them as best you can. I'm forgetting some detail here, but one involved a new client who was having an error relating to their site relaunch in a few days, another involved a doctor upset about an incorrect prescription being filed due to an error, and the third involved one of your peers asking for assistance completing a technical task you had supposedly taught him to do earlier.