Epic Technical Services Problem Solver interview questions

I received a mass-produced invitation to apply for either Technical Services or Customer Service after posting my resume on Monster.com. Why not, I thought? So, I submitted a resume and a cover letter. I was asked to take a personality test on-line, which I did. Within a week, I was emailed to schedule a phone interview. I felt I did well on the phone interview, but the questions were rather standard, such as, was I prepared to relocate?, where did I see myself in 5 years?, etc. After that, I was emailed to take a writing test on-line. I did that, but about a week or so after the writing test, I was emailed that they had decided to pursue other candidates. Overall, I feel their interview process feels amateurish and scripted, as if the people with whom you are interacting can't do anything without pre-planning.