Glassdoor users rated their interview experience at Equinox as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Coordenador Manutenção Industrial and rated their interviews as the hardest, whereas interviews for Coordenador Manutenção Industrial and roles were rated as the easiest.
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I applied online. The process took 3 days. I interviewed at Equinox (New York, NY) in Jun 2013
Interview
Easy interview. Met with sales manager then general manager. I was fresh out of college so they asked about my studies and past job experience. They'll hire you without a training cert and then provide you with in-house education and even subsidize your training certification.
I applied through an employee referral. The process took 2 weeks. I interviewed at Equinox in Jan 2016
Interview
I was a referral from a current instructor there.
The process took about 2 weeks- the first interview over the phone took about 45mins- 1 hour, asking general questions, about background experience, if I'm comfortable doing sales. The Coordinator told me about the company, benefits, and the responsibilities as an instructor. I was invited for an in-person audition and interview scheduled for the following week. The Coordinator took me on a tour of the Club, then had a 30 minute audition/ mock session in the Studio using another Manager as the client. Afterwards, I interviewed with the Coordinator for about an hour with more situational questions. Finally, met with the General Manager/ Assistant General Managers of the Club.
I was offered a position in the following days.
Interview questions [1]
Question 1
Tell me about a situation where you had to deal with an upset customer.
I applied in-person. The process took 6 days. I interviewed at Equinox in Jan 2015
Interview
Basic Questions were asked. You get a phone screening then an in person with front desk manager then manager. After you are accepted there is an online boarding process and then intensive training with shadowing and videos
Interview questions [1]
Question 1
Why do you want to work here?
strength , weaknesses
examples of what to do in certain customer service situations