I applied online. The process took 5 days. I interviewed at Extra Space Storage (San Francisco, CA) in Aug 2015
Interview
I felt the interview was very fair and I felt very comfortable. Asked a list of questions per company policy. The first interview was a telephone screen interview. After a few minutes of answering basic background questions, I was asked to interview in person. The interview was very professional and sincere. Then, another interview with the District Manager. I must say I was treated with the utmost respect and the questions were per the company process. I had quite a few questions and I believe the answers were genuine and realistic, nothing was sugar-coated but pretty straightforward and I appreciated that.
I applied online. I interviewed at Extra Space Storage
Interview
Asks a variety of questions, showed me the property and how it works, showed me a storage and some tools that will be needed, leaf blower, paint, etc. there was three different people in the interview. They were nice though. When I went in they did greet me but I did have to wait for them to get ready for me.
Interview questions [1]
Question 1
What is work culture? what is customer service? In previous experience how did you work things out with a customer complaint and what did you do?
I applied online. The process took 2 days. I interviewed at Extra Space Storage in Jul 2015
Interview
I was called in for an interview the day after applying online. Everything seemed to have gone well, and the interviewer told me that I would meet the DM the following week. Well, that never happened. A few days after the interview, I received the "we don't want you" email.
I suspect it has much to do with the fact that they obviously GOOGLED my name, and found erroneous information regarding a different individual. The interviewer asked many questions about things he had read about "me" online that weren't even factual. Nevertheless, the interview went okay and I was told I was meeting the DM. I was flat out lied to, and I don't appreciate it.
Interview questions [1]
Question 1
Choose one word that describes you as an individual