I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Colorado Springs, CO) in Aug 2013
Interview
First you get a call and asked to fill out a questionnaire online that takes a really long time. Then have 2 face-to-face interviews. Then after that expect a call from the district manager who should have been present at your final hiring interview to discuss drug test and salary.
Interview questions [1]
Question 1
What is the most difficult customer service case you have had to deal with and what did you do to alleviate?
I applied online. I interviewed at Extra Space Storage (Wilmington, CA)
Interview
Applied on line, received a phone call approximately 1 month later, had a phone interview, then invited for in person interview with district learning specialist. In person interview went well. 1 week later I received a phone call for a second interview. It has been about 5 weeks and I have not heard anything so far.
I applied online. The process took 1 week. I interviewed at Extra Space Storage (Houston, TX) in May 2013
Interview
I'd been applying on line for months, without much response. Then I applied for an Assistant Manager position in my home town and was called a few hours later. Getting the actual interview took more time than usual, mostly because of phone tag. The manager that I interviewed with was very friendly and professional. She had appropriate and well thought out questions to determine my experience and capabilities as they related to the job duties. I thought I nailed the interview, everything went very well and the Manager said that I'd interview with the District Manager before the end of the week. But then, I never heard from the District Manager, when I called the Manager that I interviewed with, she was very evasive. Weird response, disappointing to say the least. I can only imagine that they'd offered the position to a more qualified candidate, but were hesitant to tell me that.