The process took 2 weeks. I interviewed at Extra Space Storage (Fredericksburg, VA) in Feb 2018
Interview
Called for a phone interview by a recruiter. Had an in-person interview with same recruiter. A week later, sat down for 8 minutes with the 'store manager'. Not sure what this company is looking for in an entry level candidate if veteran status and 17 years of customer service (12+ in management) and 3 IT certifications isn't enough to get the job. Makes one wonder...
I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Pflugerville, TX) in Oct 2018
Interview
I applied through a posting on Indeed. I was contacted by the district training manager for a phone interview. After that 15 minute talk we met in person several days later for a face to face that lasted about an hour. Next step is with the DM face to face after about a 10 day gap in communication.
Interview questions [5]
Question 1
Tell me about a time you took care of a difficult customer
We started off walking the property. My interviewer asked me questions relating to job duties. I would ask questions about the job and get informative answers. I was shown how to go about various activities and what I thought about how I would be able to get the job done.