Extra Space Storage Store Manager interview questions

The hiring process is fairly easy. You interview under go 2 interviews and must pass a drug test and background test. The hiring manager was very friendly and seemed as if they wanted you to succeed Both interviews were about 40 minutes and they take you on a tour of the facility to see if you can envision yourself working in that environment..

I had previous storage experience so the interviewer pretty much just tested me on the details of the job, how to handle customer complaints, waiving late fees etc. They have high standards for unit cleanliness but at my previous job we had a maintenance man so I did not know how to answer some of those questions. I think he was mostly trying to get a feel for my attitude and personality than experience.