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      Client Success Manager Interview

      Apr 11, 2022
      Anonymous Interview Candidate
      Stamford, CT

      Other Client Success Manager Interview Reviews for Indeed

      Client Success Manager Interview

      Dec 21, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Indeed (Stamford, CT) in Mar 2022

      Interview

      The interview process was severely disorganized. The hiring managers were inexperienced. The HR recruiter lacks any soft skills. The best part is that I can write an honest review on their sister company glassdoor. Ageism exists here , no doubt!!!!!!!!

      Interview questions [1]

      Question 1

      KPI measurements; Tell me about a time when a customer was angry and how you handled it.
      Answer question

      Application

      I interviewed at Indeed

      Interview

      he interview process is a highly structured and multistage procedure that a company uses to evaluate your skills, competencies and ability to fit in with the established team. An interview process typically consists of an interview, reference or background check and job offe

      Interview questions [1]

      Question 1

      How do you deal with churn
      Answer question

      Client Sucess Manager Interview

      Mar 30, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Indeed

      Interview

      The interview was easy, but the interviewers were a little melow and inexperienced. I had a few good ones, but majority of them didn't qualify as interviewers regardless of their age or their title as a director. I can see that indeed as a company believes in white talents more than anything. Maybe they have employees that are not whites who handle their back functions, sites and the engineering part, which pretty much offsets majority white hiring in the frontside. I was purely not hired because of my age and/or my race.

      Interview questions [1]

      Question 1

      How did you handle conflict with an unhappy client? How do you handle situation that requires more time than the other?
      Answer question
      8
      avatar
      Indeed response
      4y
      Thank you for taking the time to provide us with feedback about your interview experience. At Indeed, we strongly value equitable practices and inclusion. We are sorry to hear about your experience and we take your feedback seriously. Diversity, inclusion, and belonging (DI&B) are extremely important to Indeed. Indeed centers DI&B as a core value and facilitates DI&B impacts throughout the organization including: fostering a culture of inclusion for all employees, developing and executing strategies to improve DI&B efforts, instituting innovative policies and practices that promote equity, and challenging ourselves to build inclusive products that help ALL job seekers get jobs. We value the benefits of an inclusive workforce and are working throughout our organization to focus on this issue, and lending our voice and research to broader discussions on challenges and solutions. If you would like to share more about your experience - please feel free to email us at inside@indeed.com for a confidential chat with our team.