I applied online. The process took 1 week. I interviewed at Massage Envy in Aug 2013
Interview
There is an online assessment that tests your strengths and weaknesses, as well as whether or not you have sales potential. If your results are good enough on that, there is a brief phone interview that mostly focuses on availability and a brief summary of relevant experience. If you get past that, you receive a copy of the membership sales pitch script to memorize, which needs to be done for the in-person interview. The interview asks for specific availability, relevant experience, what you did and did not like about previous jobs, pet peeves from coworkers, what your bring to the business, what you're expecting in terms of pay, as well as a script memorization. Knowing the script is a huge part of the interview process, but the way you come across is 1000x more important. If your interviewer doesn't get a good impression/vibe, you probably won't be hired. The Front Desk team is the face of the business, so you want to make a good impression on the manager interviewing you.
Interview questions [1]
Question 1
For me, the pet peeves from co-workers was the most difficult - what if what I said was something my interviewer did? I'd go with something "generic" - "I don't like poor work ethic, slacking, trying to push assigned tasks to others, etc".
I was hired fairly quickly, the manager interviewing me was nice but highly unprofessional. She spoke badly of other employees in the interview. Interview lasted about 10 minutes.
Interview questions [1]
Question 1
I was told to come back the next day having memorized a two page sales pitch.
I applied in-person. I interviewed at Massage Envy (Fayetteville, AR) in Aug 2014
Interview
Everything went great. Had to memorize a pretty long sales script to read at second interview. Managers were great. Interviewed with three different people. Really hit it off. Great environment to work in. Very fun and fast paced