Massage Envy interview questions

I applied for this position through an ad on Craigslist. The ad had a link to CareerBuilder to fill out the online application and attach my resume to be forwarded to the district manager. I received a phone call two days later from the Spa Director to set up a time for my first of two total interviews. The first interview was really more about the job description, going into further detail about what's expected of a Front Desk Associate and daily responsibilities, and I was also given information about Massage Envy's membership, or "Wellness Program," as well as a script to study for the sales pitch. I had to call back when I had the script memorized and then did a second interview with the Spa Director where I recited the script. I was offered the position at the end of my second interview and accepted.