Microsoft Technical Support Engineer interview questions
based on 148 ratings - Updated Jun 10, 2026
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Technical Support Engineer applicants have rated the interview process at Microsoft with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
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The interview was fairly OK OK as there were 3 rounds of interview including 1 written and 2 zoom call all were technical in nature regarding PC troubleshooting. It took in total 2 weeks for complete interview round to be completed.
Interview questions [1]
Question 1
What is BSOD and how to troubleshoot Outlook issues.
I applied online. The process took 2 months. I interviewed at Microsoft (Portugal) in Nov 2023
Interview
We went directly to a technical interview, which lasted one hour. It's been a month and a half, and still no answers, feedback, or further steps; the recruiter or HR rep in the contact list provided never replies. The process is still in progress on their career website.
Interview questions [1]
Question 1
Fictional case of a customer in a challenging situation.
I applied online. The process took 2 weeks. I interviewed at Microsoft (Lisboa, Lisboa) in Apr 2022
Interview
Generic questions about the motivation for working at MSFT
SQL exercises around query plans
Three rounds of interviews, the second with two senior engineers and the last with 3 team leads.
First interview was just generic questions from a script.
Interview questions [1]
Question 1
What if you just need to answer "click this button", are you comfortable for that?