I applied online. I interviewed at RBC (Ottawa, ON)
Interview
I applied client advisor position online, and few days after I got invitation from branch manager to have an interview in the branch with two managers. Nothing surprised, fair questions. The hiring process last three weeks.
more steps fo interviews than regular customer service position. Very friendly employer and great interview experience. Felt confident to express my ideas and thoughts during interview. Make me feel there is career opportunity in the company even start with casual pt
I applied online. The process took 1 week. I interviewed at RBC (Toronto, ON) in Feb 2018
Interview
I applied online and the interview process took 1 week. I believe it varies, however in my case, I had 2 phone interviews and an in-person interview. First phone interview was for going over my resume (to verify) and reasons for applying for the position. Second phone interview consisted of behavioural questions. Lastly, the in-person interview was a mix of behavioural questions and facts the interviewee wanted to know about me. Overall, it was a very professional and pleasant process.
Interview questions [3]
Question 1
Tell me about a time when a customer was not satisfied. How did you handle the situation?