I was pretty easy in fact. You have a 1st round interview in which you ask some basic questions not too difficult. Then you wait for a while which is the hard part the 2nd round interview is a little harder but truth be told if they are looking for people they will give you a chance.
I applied online. The process took 3 days. I interviewed at RBC (Toronto, ON)
Interview
There were two interviewers, first introduced themselves and then they asked me 10 questions. Mixed of behavior and professional kind of questions. Not too hard questions, but some of them they dive deep with some follow up questions.
The job interview for the RBC Customer Service Representative position was good. The process was smooth, and the interviewers were professional and made me feel comfortable throughout. I didn't feel too nervous