Glassdoor users rated their interview experience at ServiceNow as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for ServiceNow Technical Consultant and rated their interviews as the hardest, whereas interviews for ServiceNow Technical Consultant and roles were rated as the easiest.
coding round
behavior round
A typical software engineer interview assesses coding, algorithms, data structures, system design, problem-solving, debugging, communication, and cultural fit through technical challenges, behavioral questions, and discussions about past projects and engineering principles
I applied through college or university. I interviewed at ServiceNow (Bangalore Rural) in Nov 2025
Interview
It was started with dsa and dsa is most important striver sheet is best for practice and operating system is one of the best subject that each candidate have to know
I applied through an employee referral. The process took 3 weeks. I interviewed at ServiceNow (Toronto, ON) in Oct 2025
Interview
Was a referral. Met with someone in the CS org as an initial interview, which was a great call. I was then passed onto a recruiter.
Recruiter ghosted my initial call, and then cited an "emergency internal call", so we rescheduled. I was also sent an accidental rejection email 2 hours before the call. The call was quick, with limited questions on their end other than "where would you work, can you travel and does this pay band work".
I then met with a CSM a part of this group. Call was great; very informative. I was then passed to the final panel interview.
Panel interview was tough but fair. I wasn't my best and didn't expect to get the role afterwards. Unsurprisingly I didn't get the role, but I did receive the exact same auto-rejection email from a no-reply. This was surprising and also disappointing. I understand it's not always feasible to provide unique feedback to every candidate, but at least having the recruiter's name or hiring managers name at the bottom would have made it less cold.
Interview questions [1]
Question 1
Tell the story of your best example of where you helped a company in a successful journey/transition as it is aligned to the CSM role. Focus on conveying your experience, impact, and value.