Glassdoor users rated their interview experience at ServiceNow as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for ServiceNow Technical Consultant and rated their interviews as the hardest, whereas interviews for ServiceNow Technical Consultant and roles were rated as the easiest.
A lot of technical questions. Panel of interviewers that would take turns asking questions. Each interviewer asked approximately 3-4 question. Some were simple questions and some were more in-depth. Interview by phone and then on a zoom.
Interview questions [1]
Question 1
What is HTTP?
How would you troubleshoot an email issue?
I applied online. The process took 3 weeks. I interviewed at ServiceNow (Washington, DC) in Mar 2021
Interview
The process was well co-ordinated and there was ample time given for preparation. Interview process was pretty standard with Recruiter reaching out for basic opportunity details followed by a 1-1 for 45 min with the hiring manager.
This was followed by a case presentation for which I got around a week to prepare. Had to present a business case for this round. There were multiple questions on the presentation mainly looking at the thought process that I had in prioritizing one solution over other.
This was followed by a 1-1 discussion with 2 other members of the team mainly looking at behavioral question and fit based discussions.
Interview questions [1]
Question 1
Standard PM behavior question were asked for this interview looking at prioritization, planning etc.
I applied online. I interviewed at ServiceNow in May 2021
Interview
This was the initial phone screen with the recruiter. He was punctual, open, and very easy to talk to. As you'll see below, the interview actually went very fast but had a potentially positive outcome in this situation.
Interview questions [1]
Question 1
We discovered very early on this role was below my current situation in terms of responsibility and salary when asked what I do now and what I want to do for my next gig.