Glassdoor users rated their interview experience at ServiceNow as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for ServiceNow Technical Consultant and rated their interviews as the hardest, whereas interviews for ServiceNow Technical Consultant and roles were rated as the easiest.
I applied online. I interviewed at ServiceNow (San Diego, CA) in Jan 2021
Interview
It was a Zoom call. The interviewer asked about my about my current roles and responsibilities, my experience and about the application i was working on. He then moved into Java and asked question regarding java.
Interview questions [1]
Question 1
given an array of intervals, find overlapping intervals , replace the overlapping intervals with start time of first interval and end time of second interval
I was contacted on LinkedIn about attending a university recruiting event. I talked with the recruiter and was connected with another recruiter. They invited me for an interview and night event.
I applied through a recruiter. I interviewed at ServiceNow in Nov 2020
Interview
I was quite surprised by the nature of the SNOW interview process. First, two separate recruiting firms reached out to me, and I needed to debate with one on who reached out to me first (likely for commission). Second, when I asked questions about the role to the recruiting firm, they pushed me to HR (the information they did provide - such as what group this role was a part of - turned out to be incorrect). SNOW HR spent the majority of the time asking if I'd be willing to switch given the number of RSU I was receiving, and told me to discuss the actual role with the hiring manager if I had any questions. The hiring manager gave me a 30 minute case interview, with almost no time for questions. In short, while I get that interviews are primarily to give employers confidence in the applicant, would have appreciated a slightly more "two way" experience given the nature of the reach out.
Finally, that case interview was 2 months ago now, with no update from SNOWs recruiting team on status (positive or negative). The process just feels sloppy for a company of ServiceNow's maturity. I know a number of good people at ServiceNow, so I believe these issues are likely focused on the recruiting side of the house.