Glassdoor users rated their interview experience at ServiceNow as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for ServiceNow Technical Consultant and rated their interviews as the hardest, whereas interviews for ServiceNow Technical Consultant and roles were rated as the easiest.
everyone was very nice.
I did 2 online interviews, each one with a different person,
first one was longer, i wrote code and shared my screen.
second i only explained my solution, no actual code writing
overall positive experience.
I applied online. The process took 2 months. I interviewed at ServiceNow (San Mateo, CA) in Oct 2024
Interview
Recruiter zoom call and asks questions about your experiences with "tell me about a time when", they were nice. Then next (final) interview is 60 minutes with a panel of 3: Sr. SWE, Staff SWE, and Sr. Manager of SWE. They will be from the team you specified interest in. Mine was for the Infrastructure team. The interview is half behavioral and half technical. Weird thing was that although the job location was in California, all of those interviewers were based in India and had strong accents. Made it difficult to relate and understand them. They will take turns interviewing you, Staff SWE will ask questions about your resume about industry experience and projects. Thing that sucked was they didn't even ask me about my recent experiences (within 1 year) they straight up asked me about stuff from over a year ago and demanded metrics as if I would remember them. My latest experiences were even very relevant to their team so that sucked. Sr. SWE will give you a coding problem. Mine felt like a leetcode easy. Problem was that they don't really talk when you code, like I was explaining my thought process and asked them what they thought but they just kept silent and said "mmh mmh". It also didn't help that the problem required manually writing a long mapping, so there were moments of silence as I typed out the whole mapping. After the technical, the manager will ask some questions about the company like why ServiceNow and let you ask questions. They sort of cut me off often whenever someone finished talking and I was gonna follow up, but they probably didn't do it intentionally. Overall bad experience with 2nd round interview which probably varies per team.
Interview questions [2]
Question 1
Why did you make this project? What problem does it solve?
I applied through college or university. The process took 3 days. I interviewed at ServiceNow (Hyderābād) in Oct 2024
Interview
Initially there is a written test.wgich is completely based on ServiceNow CSA and CAD related Questions. Which consist of 25 Questions. We have to write a proper answer on the Question paper. They will give time around 45 mins.
Interview questions [1]
Question 1
Backend name of change Request, Record producer, Task table, Variable and Variable set, Catalog and Catalog item, etc...