First, you apply Online then in less than a week they will contact you back via email to schedule a skype interview. Questions are related to your previous experiences, the same as an average job interviews
It was a long process. First you had a basic interview (more like a get to know you) with someone. Then the hard part. The gauntlet. You would basically pretend to do the job. An HR rep would call you to help them with their website. Its tough. Practice and you'll be fine.
It was a long process with multiple steps. Getting to know you interview, sample questions and role playing on chat. Process moved along quite quickly and everyone was extremely nice.
Interview questions [1]
Question 1
One of the later steps was to role play as a live agent on chat. I imagine the questions differ each time.