Spectrum Customer Service Representative CSR interview questions

First a phone screening about 15 mins or less Next, invited to an In person interview session with one of the supervisors then a few days later they let you know if you are hired

Two step interview process. First interview youre asked about your experience in a public place (cafeteria for me), they ask if you know the difference between a modem and router (correct answer is that a modem brings in internet and a router contains the wifi to give out the wifi) anyways, second interview is right after the first if you move on its immediate. You are asked more about your experience by one of the leads/managers. They tell you if you got the job after. If you dont get an offer on spot then you didnt get it.