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      Phone Support Interview

      May 26, 2023
      Anonymous Interview Candidate
      Buffalo, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied through college or university. The process took 1 week. I interviewed at Spectrum (Buffalo, NY)

      Interview

      Phone interview to start. Was asked technical questions to gauge ability to handle trouble tickets from customers. I was asked about my experience. Was brought in for an in person interview and tour of office.

      Interview questions [1]

      Question 1

      Experience with POTS lines, experience with VOIP phones
      Answer question