Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. I interviewed at Spectrum (Charlotte, NC) in Apr 2023
Interview
It went really well. I was pleased that the first interview was remote and the second was in person. The location was far from me 40mins. Everyone was very polite and easy to work with.
I applied online. The process took 1 week. I interviewed at Spectrum (Worcester, MA) in Dec 2022
Interview
Phone interview first via zoom. This was held by the recruiter. And then an person interview with the branch manager. Everyone was extremely professional and friendly. Followed by a 13 week training period.
Interview questions [1]
Question 1
Series of question revolving around your ability to problem solve and handle customer de escalation
I applied online. The process took 1 week. I interviewed at Spectrum (Austin, TX) in May 2023
Interview
2 interviews - one phone call, the next one is via zoom. phone call was about 30 mins Zoom call was about 50 mins Overall process was nice and easy nothing over complicated. Focus on how to be the best door to door sales person and focus on the schedule and hitting numbers
Interview questions [1]
Question 1
Why are you interested in the role? Schedule questions best qualities yourself