Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Spectrum (Irving, TX) in Dec 2022
Interview
Very professional and efficient. Over the phone interview and two in person interviews. Interview with several levels of management. Recruiter keeps you abreast of process every step of the way.
I applied online. The process took 1 week. I interviewed at Spectrum (Saint Louis, MO) in Jan 2020
Interview
They were extremely business professional and it wasn't a fit for me. The interview asked questions about applications like Outlook and what an .ost file was. It would not have been a good fit if I had gotten an offer.
Wonderful experience. They truly care about their employees and potential employees. Very big on culture and developing an optimal client experience. While the role I interviewed for didn’t pan out, I would jump at the opportunity to work for them in the future
Interview questions [1]
Question 1
Please describe an experience where you delivered optimal customer service