Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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A invitation to interview was sent by email with a link to schedule.The interview was by Zoom. The recruiter asked about prior experience and the standard situation questions. The interview was easy and concluded with a job offer at the end.
Interview questions [1]
Question 1
They asked to tell them about a time where you had an unhappy customer and what you did to resolve the customer’s issue.
the phone screening went very well. i felt comfortable speaking with the recruiter. I feel like the questions were not hard to answer. This process took 30 minutes to complete. During the phone screening they just go over the job details to make sure you are okay with the requirements.
I applied in-person. The process took 4 weeks. I interviewed at Spectrum (Hickory, NC) in Feb 2018
Interview
Great introduction to panel interviews at a high level. Be prepared for presentation and showing proof of concepts. Rather it Is a 90 day plan or proof from previous projevts.
Interview questions [1]
Question 1
Q. What does a high performing team look like to you?