Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied through a recruiter. I interviewed at Spectrum
Interview
Great I had a recruiter call and ask me questions. I went in for interview. It was about a hour with 2 interviewers. Watch your tone and answer questions honestly
Interview questions [1]
Question 1
Tell me about s time you got angry with a customer
I applied online. The process took 2 weeks. I interviewed at Spectrum (McAllen, TX)
Interview
Applied online but didn't complete the assessment right away. I got a text and email to complete it. Completed it and got a call the same day for a phone screening. I was asked to go in the next day (Friday) for a Spanish Assessment. I did good and was told to wait for an email or call from a recruiter or HR for an interview . Got a call Wednesday morning to go in for a face to face interview the next day . Had a good bilingual interview and got an offer Monday afternoon.
Interview questions [2]
Question 1
Tell me a time you went above and beyond to make a customer happy
I applied through a staffing agency. I interviewed at Spectrum (Syracuse, NY) in Oct 2015
Interview
I was hired when it was still under the Time Warner Cable umbrella. I initially worked through a temp agency and was hired as part of the staff. The plan was to let all the temps go, but my supervisor fought to keep me.