Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. I interviewed at Spectrum (Denver, CO) in Jan 2018
Interview
Lot of technical questions. There was a scenario questions and panel interview. Not hard questions. Once the phone screening was done, onsite was piece of cake. Friendly interviewer and easy questions.
Interview questions [1]
Question 1
Lot of technical questions. There was a scenario questions and panel interview.
I applied online. The process took 2 weeks. I interviewed at Spectrum (East Syracuse, NY) in Jun 2016
Interview
First I received a phone interview which was set up through email. Then I got a second interview in the building. I made sure to show up at least 15 minutes early and dress professionally. I brought four copies of my resume in a portfolio. They brought me in for a tour of the building. They then sat me down in a room with two supervisors who conducted the first interview and then after that I went to a second room with a manager and supervisor who did a role play scenario. They didn't expect me to be perfect but I just used common sense and was aware of the conversation. I made sure I was empathetic as that is something they are big on. Know the difference between empathy and sympathy.
I applied online. The process took 4 weeks. I interviewed at Spectrum (Saint Petersburg, FL) in Apr 2018
Interview
I applied for a position at their St. Petersburg, FL office about a month ago. I was contacted by a former Time Warner Cable employee (or contractor) Sr. Technical Recruiter. I was disappointed in the interview. The interviewer was possibly calling from Connecticut. She told me that the job description was wrong, and that the KM position was primarily in IT/technical and involved a HUGE migration. That sounded more like an IT role than a KM role. I wasn't planning on arguing with this woman. She said that someone sent my resume to her and that KM now fell under her interviewing. She spent most of the time talking herself, explaining some triangle of KM, which wasn't really in the job description. She said that she (a contractor/recruiter) had to tell the hiring managers that they got the job description wrong, and that she apparently was more of an expert on KM than the person who wrote the original job description. I was very disappointed to learn the KM position had been moved under IT, instead of HR/L&D. Most KM programs in IT will fail miserably. The recruiter made it clear she didn't think I was qualified for the different IT/technical HUGE migration role, which wasn't the job I applied for originally. She kept talking most of the interview, and then got snippy when the interview was 45 minutes long. She said she was only planning on talking to me for 15 or 20 minutes, and that now she was going to be running late. I don't think a recruiter should be screening applicants at a Sr. Manager level, at least not the way she did. I hope someone from Charter Spectrum HR reads this, and finds out why my resume was pushed to her.