Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
Felt like I was being analyzed for a psychology experiment. Would ask a question, then dissect my responses and made up a psychological diagnosis which he proceeded to explain to me. It didn't matter if his guesses were right he ran with it.
Interview questions [1]
Question 1
Because I have (insert disorder) wouldn't it be hard to complete the job?
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I applied online. The process took 1 day. I interviewed at Spectrum (Greensboro, NC) in Sep 2017
Interview
First a phone interview where they ask you preliminary questions about yourself and to schedule an in person interview. In person interview you do a simulation of answering a call and speak to a panel of managers
Interview questions [1]
Question 1
How to de-escalate a situation with an angry customer
I applied online. The process took 4 weeks. I interviewed at Spectrum in Sep 2016
Interview
I interviewed from out of state. I interviewed with 4 different people ranging from HR to Supervisor to Manager. Advised about being able to show up for work as scheduled. Was told to sell them anything I wanted to ensure I was able to go through the sales process and overcome objections.
Interview questions [1]
Question 1
What is a bad situation that you dealt with and how did you overcome it.