I applied online. The process took 4 weeks. I interviewed at Spectrum (Melbourne Beach, FL) in Aug 2014
Interview
Over the phone interview about 10-20 mins then if they like you, you move on to a group hiring event where you are interviewed by 1-2 Call center supervisors/Managers/Directors. You are generally offered the position on the spot if they like you and you pass a drug screening.
Interview questions [1]
Question 1
Name a time that you made an unhappy customer leave feeling better then when they started? Name a time you went above and beyond for a customer
I applied online. The process took 4 weeks. I interviewed at Spectrum (Morrisville, NC) in Oct 2016
Interview
Silly, not creative, full of useless questions. Done as a group, ever wonder why they have to hire so many people at once? After the interview process you'll either 1) understand why 2) fit right in.
The process took 6 days. I interviewed at Spectrum (Lebanon, KY)
Interview
I applied online then a day or two later received a phone call for a phone interview then set up a time for an assessment then was asked to stay around for another interview and was offered the job on the spot