Got an email for a phone interview. It was easy going. Simple questions that were easy to answer. I also had a nice representative call me and had a natural conversation with the representative
My first interview was via zoom after doing that I had another interview on the phone that lasted 30 minutes. The interview went really well they hired me after my second interview the process wasn’t bad at all
I applied online. The process took 2 weeks. I interviewed at Spectrum (Irving, TX) in Jul 2023
Interview
It was quick, painless, very organized. The location was easy to find and didn't have to wait long. The folks doing the interview seemed interested and were very engaging. That was very nice to see
Interview questions [1]
Question 1
How do you handle escalated situations? Tell me a time you had to use multiple systems to help a customer?