bp Customer Service Representative (CSR) interview questions

I got placed in British Petroleum through my campus placements. There were 4 rounds that I had to clear. The first one was a psychometric assessment test which tested verbal and numerical capabilities. The second round was the hirevue video interview round in which the candidates were asked to record themselves and answer the questions that were being asked. The third stage was a case study round and the last stage was the personal interview round which happened face to face at the British Petroleum‘s office in Pune.