Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
Customer Rep Interview Questions
85,754 customer rep interview questions shared by candidates
Tell me about a time when you went above and beyond to help a customer.
What are your hobbies?
Do you have any work experience?
How would you handle a irate customer?
Name something you did at a your prior position that went over and above the job expectations, that you weren't asked to do, that helped the office.
I was asked how would you handle an irate member?
Why do you think you should be offered the job?
Name a situation where you had to handle a customer who was irate and detail what you did
Hardest part of your last job?
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