The first technical was basic network fundamentals like DNS, DHCP, VPN,IP Address, OSI layer, UDP & TCP, some windows OS question and System administration question.
Support Specialist Interview Questions
13,848 support specialist interview questions shared by candidates
various skill based questions that were basically meaningless.
What was your previous job and what were your job tasks?
You are hired. Are you excited?
How would you handle an incident?
A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).
What would you do in "blank" situation.
user story
A name and C-Name records
What was your college GPA? What extracurricular activities did you participate in during college?
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