Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 29, 2025
Recommend
Business Outlook

Pros

Great staff discounts and perks with hotels and food & beverage. Good opportunities to work your way up within the worldwide company

Cons

Theres a rotation of General Managers who are lacking experience and people skills. Hotels should promote within

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Accor Response
10mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
3.0
Jul 24, 2025

Average

Recommend
Business Outlook

Pros

They have multiple properties, some provide gret working culture but some doesn't even care

Cons

Biased culture and micro management

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Accor Response
10mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
4.0
Jul 21, 2025
Recommend
Business Outlook

Pros

-Great for learning -Great location -Great Hotel -Lovely Team

Cons

-Low pay for the market

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Accor Response
10mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture
Viewing 94 - 96 of 2,186 Reviews

Glassdoor has 4,929 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.