Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Accor to a friend and 65% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 90 reviews)); "Great team and very diverse" ((in 80 reviews)); "Environment is great and people are understanding" ((in 77 reviews)); "colleagues are friendly and willing to teach" ((in 61 reviews)); "Work life balance is good and you don't take work home with you." ((in 54 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 139 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 50 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews)); "Manager direct, une dame au bord du gouffre qui m'a fait vivre l'enfer." ((in 17 reviews))

What are the top reviewed Accor locations?

São Paulo , Rio de Janeiro , Belo Horizonte , Salvador , Curitiba , Recife , Porto Alegre , Guarulhos , Campinas , Santos , Florianópolis , Vitória , Campo Grande , Fortaleza , Sorocaba , Santo André , Foz do Iguaçu , Jundiaí , São José dos Campos , Barueri , Guarujá , São Bernardo do Campo , Manaus , Paulínia , Osasco , Brasília , Goiânia , Nova Iguaçu , Serra , Ribeirão Preto

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 20, 2025

Great to work

Operations supervisor

Recommend

Business Outlook

Pros

Learning and development opportunities Great work environment

Cons

Long hours Work life balance

Accor Response

10mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

3.0

Jul 16, 2025

Great

Ingènieur

Recommend

Business Outlook

Pros

Nothing to say more than great

Cons

I got fired because they couldn’t keep my post

Accor Response

10mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

3.0

Jul 15, 2025

MORE CONTROLS

Room division manager

Recommend

Business Outlook

Pros

accor should control thr hr budget of they sub propreties

Cons

THE SALARIES ARE too low

Accor Response

10mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

Viewing 97 - 99 of 2,186 Reviews

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Jobs at Accor

AUXILIAR ADMINISTRATIVO

Belo Horizonte, Minas Gerais

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ANFITRIÃO DE HOSPEDAGEM

Recife, Pernambuco

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Anfitrião de Hospedagem (12x36) | Ibis SP Barra Funda

São Paulo, São Paulo

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Recepcionista - Noturno

São Paulo, São Paulo

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Anfitrião(a) de Hospedagem Auditoria - Ibis e Ibis Budget Morumbi

São Paulo, São Paulo

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Great to work

Great

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