As I said, this should have been my Dream Job... unfortunately, middle management on my team was so destructive that I had no choice but to move on. Hyper growth on the Vacation Rentals/Hotels team led to people being advanced into People Management who were not only unqualified but actively DISLIKED managing people. How this manifested:
- Toxic work environment, including managers and directs openly bashing other employees, clients and partner businesses.
- Creating environments of exclusion based on popularity and who knows who outside of work.
- Gatekeeping of critical information from the top down, disrupting and discouraging career development and the free-flow of creativity and innovation.
- Lack of career development or sales training
- Dishonesty from upper management and middle management about the organizational changes coming up, causing employees to waste time not looking into their other career options.
Regarding compensation - there are dozens of employees responsible for bringing on new accounts and growing existing accounts, however there is no pay structure that rewards employees for doing such. It's all base pay and no bonus and no incentive to be successful financially.
Although leaving Airbnb was a difficult decision, I am confident it was the best for now given the severely negative updates I receive from my former colleagues. Hopefully someday the upper and middle management of the VR/Hotel organization will work through these issues and find a more functional and productive work environment for people to thrive in.
