Airbnb reviews

4.0

78% would recommend to a friend

(2,377 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 4, 2019

Still doing important work, even with growing pains

Anonymous employee
Recommend
Business Outlook

Pros

Company filled with employees truly trying to help change the world for the better. The mission is loft yet inspiring and at the core of all work. Very talented people work here with diverse backgrounds. Opportunity to work on really interesting and impactful projects.

Cons

Some teams seem to hire more for "culture fits" and other seem to hire more for "talent fits" so there can be some tension there.

3.0
Nov 3, 2016

Exciting environment, needs to mature.

Anonymous employee
Recommend
Business Outlook

Pros

-Very exciting to be at a rocket-ship startup like Airbnb. This is the epicenter of the "tech" universe. This place has got it all over Silicon Valley, the show. The beards are luscious and everyone get everything delivered....even cookies!! -Many very smart people work here. Lots of A players. The new "adults" on the exec team are fantastic additions and are making progress. -Amenities are unparalleled. Workspaces are beautifully designed, the food team is really fantastic especially if you are interested in the origin and quality of your food. Really top notch. -Great events, some good internal education opportunities. -Great tech provided for every employee. Support team is fantastic. -If you are entrepreneurial and have the right boss you can accomplish big things. -Some great benefits, lyft for work,travel coupons etc....

Cons

These arent so much "cons" as things to be aware of. 1. The emperor has no clothes. Everyone seems afraid to tell Brian Chesky that nobody and I mean nobody thinks the upcoming product is a good idea. 2. So much Kool-Aid I mean its organic and locally sourced but you better be ready to drink from the fire-hose. If you can go full Stockholm syndrome you will enjoy the "culture". 3. Core-values are mostly phony-baloney and a way to sort out the cool kids from the rest. The company misses out on serious talent due to people being eliminated in core values interviews (google it). 4. Work-life balance does not exist yet. people are trying but dont be fooled you will suffer for trying to maintain balance in your life esp. if you have a family or priorities outside Airbnb. 5. Emphasis on drinking at company events and off-sites is not like anything ive ever seen. If you arent a drinker you will feel left-out at events. 6. Most middle managers are inexperienced or coming fromm non-management roles. 7. Developing your skills here is tough at best.....

2.0
Mar 18, 2018

Style over substance

Anonymous employee
Recommend
Business Outlook

Pros

- More diverse workforce than other tech companies I've been at, which is heartening

Cons

- Work/Life balance is non-existent. Good luck trying to have a personal life after you start working here. - The pay is pretty paltry, no bonus structure, equity package is nothing to write home about. - Decisions are frequently based on "feelings" rather than data, which can be infuriating. Data-driven decision making and overall rigor is not something that's naturally part of the culture. It varies team to team based on whether someone came from a company that was better at utilizing data in everyday work. - Airbnb likes to do everything their own way even if there are existing solutions in the market. Not very smart if they think reinventing the wheel is always the right decision. - The caliber of employees at Airbnb is not nearly as good as ones I've worked with at "Big 4" tech companies, but they sure think they are hot shots. A lot of arrogance fuels the company at every level. There's a lot of style over substance here. - The SF office looks great out in the atrium, but the desk areas tend to be dark, cramped and loud. Not the best environment for concentrating and getting things done. - Employees get their personal items stolen off their desks on a regular basis with little assistance from Security team. - This is very much a hospitality company first and foremost, and a tech company second. Quite a culture shock if you're coming from a die hard tech company (consumer/enterprise software, AR, VR, robotics, gaming, etc). I've experienced this numerous times: mentioning something marginally technical and being faced with blank stares. - The company is a hot mess internally. No standardization in software, minimal cross-team collaboration, no version history in the codebase (well there might be some but not for everything that gets committed), lots of politics and jockeying for position/visibility, teams are very protective rather than collaborative seemingly forgetting we all work at the same place for the same goals.

Viewing 7 - 9 of 2,377 Reviews

Glassdoor has 3,260 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.