Airbnb reviews

4.0

78% would recommend to a friend

(2,377 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 18, 2018

Working here over a year...

Anonymous employee
Recommend
Business Outlook

Pros

- Compensation: pays more than any other tech company (Google, FB, etc) PLUS new cash bonus PLUS can choose to take your equity refreshers (no cliff) in cash. They also bump everyone to above midpoint of the range, which is really kind and close any gaps for pay equity. - Business is doing really well: we're profitable, have money to invest in employees + new ventures, never worried about money. Not even having a round of funding for this far out is amazing. - Great benefits. Free airbnb credits (never expire), lots of PTO and time off, easy parking lot next to the building (they reimburse the price), free lyft credits, top notch food program, etc. - Management is honest about their pitfalls and is honest about fixing it. I appreciate this because they could sweep it under the rug. - We're heavily invested in our infrastructure as a 2019 focus. Even hired a CTO who has decades of infrastructure heavy lifting under his belt. Sweet! - People are really kind and helpful. Fairly rare. There are always going to be politics because people befriend eachother, but honestly you can set up a meeting with a director and they will help you resolve easily. As long as you speak out, people will listen.

Cons

Typical growing pains for our size, honestly. For a long time, Airbnb was flat and you could grow your career quickly since the company was small. Now they're trying to add ways to grow your career and make it defined and achievable since there's not low hanging fruit from a flat org, which is good. There's also increased attrition for people who have been here 5-7+ years, but honestly I think fresh people who are excited and new have been better for my team personally. Many managers are also junior, but we've started to hire senior managers - my manager's manager has been doing a great job shaping and changing, which I appreciate.

2.0
Mar 11, 2018
Recommend
Business Outlook

Pros

- Visually appealing office - Good salary and benefits - Free food - Company has a good external reputation, solid growth potential

Cons

- More of a hospitality company than a tech company. Engineering isn't a core part of the culture, and it shows in the quality and visibility of the team's work. - Systems receive low traffic levels (compared to those in search, ads, social networking, etc.), so little need to improve efficiency or innovate in the backend space - Weak engineering leadership that won't make hard technical decisions, push through cross-team initiatives like SOA - Senior IC promotions and external hires based more on visibility than technical skill and impact - Steady stream of departures by strong engineers and managers - Culture of niceness and praise to the extreme. Hard to provide constructive feedback, push back against bad projects. - Cramped, noisy desk areas with low-quality monitors and office furniture - Below average meals and snacks

5.0
Jul 25, 2016
Recommend
Business Outlook

Pros

Culture (It's all about love, love guests, hosts, employees, the societies, the communities, THE WORLD) Collaborative environment Extremely friendly and talented staff and coworkers Benefits (Free & healthy food, early dinner) Events (Belo day is amazing, talent show (This is new this year), a lot to come...) Bootcamp(This is amazing!) countless earning opportunities (training, hands on)

Cons

No match for 401k plan :(

Viewing 10 - 12 of 2,377 Reviews

Glassdoor has 3,260 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.