Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Aug 3, 2017

Mission Driven, Engaging, and Tiring

Anonymous employee
Recommend
Business Outlook

Pros

Mission driven. It's wonderful to work for a community and an executive staff who try, at all times, to do what's right. With a clear mission statement as a company, work feels meaningful, as even my level contributes to this grandiose vision of a better world. Sure, we make missteps, but the humility inherent in our culture means that we learn profound lessons from those missteps. The perks. Pay, benefits, wellness program, office environment, etc. All top notch. The people. With few exceptions (you know who you are... well, you probably don't), Airbnb people are kind, compassionate, engaging, and hardworking. Because we all subscribe to a common set of core values, it makes it easy to work together and to have a strong social network at work. This leads to more creativity, productivity, and engagement.

Cons

- Chaos and time scarcity. There's so much to do, and so little time to do it. Calendars are packed back to back to back with meetings, leaving little to no time for deep work, focus, or even email. It can be difficult to get decisions made, as everyone wants to have skin in the game, with little trust that a small, effective working group can actually be effective without everyone who's anyone providing input and direction. This place can chew you up and spit you out if you can't draw boundaries and maintain resiliency, which, to be fair, Airbnb has many programs to support.

1.0
Jul 11, 2017
Recommend
Business Outlook

Pros

Food $2000 Airbnb coupon/year Dog friendly Work from Home policy

Cons

Working for Airbnb used to be a pleasure. The company felt like a start up and the work environment was great: friendly, no pressure, great culture, great people, etc. However in the past few months everything has changed, and Airbnb does not feel like a family anymore. The culture is definitely gone. The management is really poor, full of broken promises, and there is no growth opportunities (moreover if you don't get the right connections, you don't get the job). No actions are taken following up global surveys with bad feedback, and managers avoid scheduled questions/answers in the agenda during team meetings. Employees are treated like children, and some of the leads take pleasure humiliating them in front of other employees. More and more people are leaving the company, and the turnover just keeps increasing. The work environment also gets more and more controlled, and from best place to work Airbnb became a simple highly regulated call center.

2.0
May 29, 2017
Recommend
Business Outlook

Pros

- best health benefits - really good people who genuinely want to help the community - good brand name

Cons

- they actually check your access cards to see when you clock in, that is for the lower wage employees, for upper management, you rarely see them in the office and they abuse their work from home privilege - so much for belong anywhere, you are watched like a hawk by "talent" - once you reach the highest promotion level, you have no more growth in the company, HR actually tells you to start looking for other roles - upper management is clueless about APAC market and don't localise the policies - APAC pay is significantly lower compared to other regions #asianlivesmatter - double standards in terms of firing people, people who speak up are described as being insolent and challenging the management

Viewing 94 - 96 of 2,379 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.