Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 10, 2013

Chaotic

Anonymous employee
Recommend
Business Outlook

Pros

Global Concept was really interesting Nathan and Joe are brilliant

Cons

Product is finitely extendable - limited learning potential as the transactional product cannot evolve. Fraternity-style conversations among peers

2.0
Oct 17, 2012

Aspiring to be typical, corporate hegemony

Recommend
Business Outlook

Pros

Pros exist if you work in HQ: Meals provided, very buddy-buddy, good office fang shui

Cons

Cons: Everyone has an ego- everyone. You don't have conversations with your Leads, Managers- you're told what and how to do things with broken systems. Pay and benefits are poor for AirCorps No opportunity to move up/around for Customer Service staff Middle management is pretty fat and doesn't know what they are doing; they rely on antiquated methods of judging performance (so much for that new age company hype) and projecting future goals or objectives Happy company culture is a bit of a facade

2.0
Apr 1, 2022
Recommend
Business Outlook

Pros

- There are still some amazing people who work there (for now) - Compensation is solid and the stock is doing well - CTO has really helped improve the technical direction of the company - There are interesting problems to solve - D&I efforts within the company have seemed to improved

Cons

- Since the IPO, the company has shifted to twice yearly release cycles, and they still haven't quite figured out how to do it in a way that doesn't burn out all their employees - Work-life balance is something you have to fight for, not something that's assumed - Management quality is a mixed bag, and there's not consistent training for managers to improve - Currently, all designs have to go through CEO review, which creates a large bottleneck on decision making - Deadlines for projects frequently aren't based on the size of the project, but the desire for an idea to align with an upcoming release - Lots of reorgs, especially when leaders from a different company join

Viewing 124 - 126 of 2,379 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.