Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 372 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 209 reviews)); "good work life balance and pay good." ((in 101 reviews)); "+ great team and colleagues" ((in 85 reviews)); "Fully remote and good pay" ((in 73 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 59 reviews)); "Some managers have been there for too long." ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

São Paulo , Rio de Janeiro , Curitiba , Niterói , Florianópolis , João Pessoa , Campo Grande

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Airbnb

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 4, 2017

A company that really views and treats you like a commodity

Anonymous employee

Recommend

Business Outlook

Pros

- Fashionable brand; looks good - Travel in most roles

Cons

- Reporting lines and management is dreadful across the board - Very limited career prospects due to junior leadership, poor resource planning and structuring - Treated like a number / cog in the wheel

4.0

May 4, 2016

Amazing Place to Work Not to Grow

Product manager

Recommend

Business Outlook

Pros

-amazing culture, amazing people -powerful mission, work is mission-related, interesting problems -beautiful office -incredible and healthy food -fun events

Cons

-pay could be more competitive -hard to grow upwards (lots of opportunities to get more skills though) -many bad managers

1.0

Apr 25, 2016

Very bag service

Customer support representative

Recommend

Business Outlook

Pros

We have lots time to just hang and salary is great and when we make a mistake they say do not worry there will be lots of net suckers tomorrow

Cons

We have only a small chance of actually be promoted and you have to listen to all those stupid people

Viewing 184 - 186 of 2,378 Reviews

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A company that really views and treats you like a commodity

Amazing Place to Work Not to Grow

Very bag service

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