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      Airbnb

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      Airbnb reviews

      4.1

      78% would recommend to a friend

      (2,378 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 20, 2016

      It was alright

      Software engineer (backend)
      Recommend
      Business Outlook

      Pros

      at the time, it was an alright position with the company still on the up an coming, but I'm sure it has changed by now

      Cons

      not much except its not in the best location and the offices weren't the best either but overall not much to complain about

      4.0
      Feb 17, 2016

      Great company to build entrepreneurial skills

      Evangelist
      Recommend
      Business Outlook

      Pros

      Friendships, peer support, travel, meeting people around the world, being able to create processes that benefit your direct team or the Company, knowing your hard work does not go unnoticed, amazing résumé builder, the Company recognizes long term employees (5+ years).

      Cons

      Some of middle management seem confused and unsupported, and that trickles down. Some of middle management tend to micro manage, which inhibits creativity and lowers morale. A lot of people, 4+ year employees, have left as a result of those types of middle managers. I think they killed the culture.

      4.0
      Feb 9, 2016

      Great place to work and amazing colleagues

      Customer experience specialist
      Recommend
      Business Outlook

      Pros

      I have worked at Airbnb as a Customer experience specialist for about a year. Airbnb is a great company to work for, they have amazing offices and great perks: breakfast, lunch, snacks, health insurance, happy hours, travel coupons every quarters for employees, laptop provided, etc. They take good care of their employees and they have a great on-boarding training. Overall, I am very satisfied with the company and its culture and I would recommend working for them.

      Cons

      For this position, we usually worked in shift either from Sunday to Thursday or from Tuesday to Saturday. Customer specialists would work from 8 am to 5 pm / 9 am to 6 pm or 10 am to 7 pm, changing every week. The only drawback while I was there was a lack of organization and consistency between managers across teams but these issues were identified so I am confident that it is being taken care of.

      Viewing 2116 - 2118 of 2,378 Reviews
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      ReviewsAirbnb reviews

      Glassdoor has 3,262 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.