Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 12, 2015
Recommend
Business Outlook

Pros

I work in the Portland office, so that's where my perspective is coming from. This is an incredibly unique place to work, and I'm delighted to be here. The office itself is awe-inspiring - Google it. The people I get to work with everyday are creative, hard working and easy to be with every day. The job itself, customer experience, is both challenging and rewarding. I've already learned a number of new skills in my 4 months here.

Cons

The way the leadership team is structured is confusing and, I think, convoluted. The team leads are hired externally, and thus don't have a clear understanding of the day-to-day work we have to do. When I have questions, I have to go to someone else off of my team, which puts me in a weird position when my manager is constantly asking what they can help me with. This is not my managers fault, it's just the way the structure is. I have been told that my manager's job is to help me develop my career goals, but since my manager is just as new as I am, they don't have the network connections or knowledge of the company to really help me develop where I want to go.

5.0
Feb 12, 2015
Recommend
Business Outlook

Pros

Past places I've worked at have really messed up on the culture and Airbnb is the opposite. You can tell the founders care a lot about the company, culture and their colleagues. You can tell people are happy right when you walk in the door. I used to dread Sunday evenings because I would have to go to work and now I look forward to them. The hiring process may be a bit slow, but they really do hire well. Everyone here is super nice, smart and hard working. Also, because of the fast pace that this company is growing at you get to work on a crazy amount of cool stuff and have a huge impact.

Cons

The work life balance here can be tricky sometimes because there's so much to do. Also, I never thought I'd say this, but sometimes there are too many social events which seem to be focused on the party crowd alone.

5.0
Feb 12, 2015
Recommend
Business Outlook

Pros

Airbnb focuses a lot on company culture. I work with friends, which generates an open environment for me to be my best self and put my best ideas forward. I feel respected by my colleagues, and I feel taken care of by my workplace. We have a world class food program, travel credits, enough time-off, and a beautiful workspace to call home. Our leaders are approachable and want to work with the "troops on the ground" to ensure our product works.

Cons

Work/life balance can be a real struggle. Unless you're fine with your work/office/colleagues becoming the center of your life/home/friends.

Viewing 2239 - 2241 of 2,379 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.