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      Airbnb

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      Airbnb reviews

      4.0

      78% would recommend to a friend

      (2,379 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.5

      Senior management

      3.4

      Career opportunities

      Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Feb 12, 2015

      Words can only begin to describe Airbnb

      Community organizer
      Recommend
      Business Outlook

      Pros

      The company ethic and culture are so vibrant and supportive. Every day I go to work I feel like I'm part of one big family and everyone supports one another both inside and outside the office. Working for a travel company that provides such memorable experiences to our guests is really a treat. The hours are manageable and pay is excellent.

      Cons

      Like many others have said, it's hard to not get wanderlust working at Airbnb! They even give you travel credit every quarter so that you are incentivized to go out and use the product whenever possible!

      5.0
      Feb 12, 2015

      Crazy fast growth, awesome people and pay, often exhausting

      Customer experience lead
      Recommend
      Business Outlook

      Pros

      Airbnb is one of those rare employers that really cares about what you think. We hire only the best of the best, so opinions are welcome and heard from anywhere -- whether you've been here 6 months or 5 years. The perks are great: travel to SF at least once a year, the chance to visit other offices (including outsourcers), breakfast and lunch daily, dogs in the office, great pay, "open concept" office and work station options... it goes on and on. We also work effing hard and the work is fun and challenging. Managers trust you to make best judgement calls and empower you to do your best work. Even if you don't particularly get along with your direct lead, there are several others that are there to support you. There is a lot of opportunity to move up and around. We all trust each other with our lives.

      Cons

      Hyper growth has meant some things, like basic training, can be overlooked. If you aren't someone that can work without guidance this may not be the place for you. Initiatives often live for 2 weeks only to die and be brought up again months later. Change is constant. Communication is improving, but not perfect. Work life balance is incredibly hard to make work for a lot of people. There can be a atmosphere akin to "drinking the koolaid."

      4.0
      Feb 12, 2015

      Really great company to work for but a few things to work on!

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great perks and lots of amazing people. There is a great overall commitment to achieve something positive for the company and the Airbnb users. Airbnb have huge respect for hosts and guests and do everything to help them feel involved. I love that! Airbnb is also very aware of their goals and corporate social responsibility which is fantastic. The CEO and higher level management are brilliant. Very proud to say I work here.

      Cons

      Work life balance is affected, you need to work much longer than required hours to achieve goals or excel. Your are expected to get everything done in an unrealistic timeframe. The age of the company is young so it can be like a popularity contest sometimes. People, including low-middle management are influenced by this.

      Viewing 2242 - 2244 of 2,379 Reviews
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      Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.